Terms & Conditions

Effective Date: Jan 2024
Last Updated: 10 January 2024

Welcome to Expert Institute...a Path of Success! These Terms & Conditions govern your use of our website (https://expertinstitute.org/) and services. By accessing our website, enrolling in courses, or making payments, you agree to comply with these terms.

1. General Terms

• By using our services, you confirm that you are legally eligible to enter into a binding agreement.
• We reserve the right to modify or update these terms at any time without prior notice.
• Continued use of our website implies acceptance of the revised terms.

2. Course Enrollment & Payment

• All payments for academic courses, NEET/IIT-JEE coaching, English-speaking, and computer training must be made through our authorized payment gateway.
• Payments are non-refundable, except under special circumstances as per our refund policy.
• Any payment failure, double deductions, or disputes must be reported to us at support@expertinstitute.org  within 7 days.
• The institute holds the right to deny admission or suspend services if any payment is incomplete, fraudulent, or disputed.

3. Refund & Cancellation Policy

• Fees once paid are non-transferable and non-refundable except in cases of:
  • Duplicate payment due to technical errors.
  • Course cancellation by Expert Institute.
• Refund requests must be made in writing via email with valid proof of payment.
• Approved refunds will be processed within 7-14 business days.

4. Intellectual Property Rights

• All course content, study materials, videos, and website content are copyrighted and owned by Expert Institute.
• Unauthorized copying, sharing, or distribution of our content is strictly prohibited and may result in legal action.

5. User Responsibilities

• Users must provide accurate and updated information while registering or making payments.
• Any misuse, fraud, or illegal activities may lead to account suspension or legal action.
• You are responsible for securing your login credentials and preventing unauthorized access to your account.

6. Privacy & Data Security

• We collect and store personal data only for academic and transaction purposes.
• All payment transactions are securely processed through third-party payment gateways.
• We do not store credit/debit card details on our servers.

7. Limitation of Liability

• While we strive to maintain accuracy, we are not liable for errors, technical issues, or interruptions in service.
• Expert Institute is not responsible for any financial loss due to payment gateway failures or user negligence.

8. Governing Law & Dispute Resolution

• These terms are governed by the laws of India.
• Any disputes shall be resolved through arbitration or legal proceedings in the appropriate jurisdiction.

9. Contact Information

For queries, complaints, or support, contact us:
Email: support@expertinstitute.org
Phone: 9990280330,9990270330
Whatsapp:https://wa.me/919990280330
Website: https://expertinstitute.org/

This well-structured Terms & Conditions page meets payment gateway compliance requirements, covering refunds, security, liability, and payment policies. Let me know if you need modifications!