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Privacy Policy

Effective Date: January 2024
Last Updated:  25 April 2025

Welcome to Expert Institute! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://expertinstitute.org and use our services. By accessing our website or making payments, you agree to the terms of this policy.


1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details.

  • Academic Information: Course preferences, learning progress, test results, and feedback.

  • Technical Information: IP address, browser type, device information, and cookies for analytics purposes.


2. How We Use Your Information

We use the information collected to:

  • Process course enrollments, admissions, and secure payments.

  • Provide access to learning materials, study resources, and account management tools.

  • Send important notifications, academic updates, and promotional offers.

  • Improve our website functionality, content quality, and user experience.

  • Ensure compliance with legal obligations and regulatory requirements.


3. Payment Security

  • All online transactions are processed securely through PCI-DSS compliant payment gateways.

  • We do not store any credit/debit card details on our servers.

  • Payment information is encrypted and securely handled by trusted third-party payment service providers.


4. Data Protection & Security

  • We implement industry-standard security measures to protect your personal data.

  • Access to sensitive information is restricted to authorized personnel only.

  • Regular system updates and security audits are conducted to safeguard against unauthorized access or breaches.


5. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

  • With payment processors for transaction verification and payment completion.

  • With legal or regulatory authorities if required by law or to prevent fraud.

  • With service providers who assist in operating, maintaining, and enhancing our website and services.


6. Cookies & Tracking Technologies

  • We use cookies and similar technologies to analyze website traffic and personalize user experience.

  • You may control or disable cookies through your browser settings, but doing so may affect certain website functionalities.


7. User Rights & Data Control

  • You can access, update, or request deletion of your personal data at any time.

  • You may opt out of receiving marketing emails by using the unsubscribe link in our communications.

  • To exercise your data rights, please contact us at support@expertinstitute.org.


8. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external sites.
We recommend reviewing their privacy policies before providing any personal information.


9. Compliance with Payment Gateway Requirements

To ensure secure and smooth payment processing, we:

  • Follow industry security standards for handling financial transactions.

  • Maintain clear refund, return, and cancellation policies.

  • Provide prompt customer support for payment and account-related inquiries.


10. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any significant changes will be notified via email or website announcements.
We encourage you to review this page regularly to stay informed.


11. Contact Us

For any privacy-related concerns or queries, please contact us:

Expert Institute
Email: support@expertinstitute.org
Phone: +91 9990280330, +91 9990880330
WhatsApp: wa.me/919990280330
Website: https://expertinstitute.org